Sales order visibility, order management, field sales, consulting, analytics, solution design, POV establishment, workflows and status management

About Client

• End client is pioneer & leader in building solution offering a complete range of products for interior and exterior building systems & roofing solutions.
• Client is largest manufacturer of cement roofing sheets, cement flat sheets and eco-friendly, non-asbestos fiber cement boards.
• Partner product deals with SFA and field sales visibility management

Problem Statement

• End client was seeking analytics for order visibility which would extend on their product application for their sales order management which included field sales order punching, tracking, reporting and milestone status dashboarding functionalities in the application.
• Client required analytics encompassing order visibility, having order workflows & checks, alerts & RCA done on issues.
• The challenge client was mainly facing was a higher turnaround time and decision making time was also longer for sales reps.

Our Product & Solution Approach

• We engaged in analytics project which included consulting, POV development, analytics process, solution design.
• Analytics components in design included:
  • Diagnostic analytics: order analysis, parameter checks for price / product / freight / discount, missed dates & validation issues
  • Prescriptive analytics: dashboards providing alerts on misses, checks and workflow triggers, completion actions, and milestone status

 

 

Results

• No manual intervention for sales reps to manage, full order visibility and validation checks helped in improvement of TAT from 3 days to 3 minutes
• Increased sales efficiency by 20%
• Regular updates on business targeted and actual status, enabling well informed decisions
• Customer delight through immediate responses to orders raised

 

Learn more about ActDBI sales solutions here:

 

Accounts & Sales Management

 

Write to us for any queries, or if you have any requirement:

contactus@actdbi.com

 

Visit ActDBI:

https://www.actdbi.com/

“A Business Performance Management Company helping organizations in their digital transformation journey”